问：你们是钢质防火隔热卷帘门生产厂家吗？

答：缇艾迪（苏州）建材有限公司，是高端门类国际品牌中国区事业部，目前品牌在亚洲共有3家工厂和多家销售公司以及代理商，各地区事业部独立运行，目前全球公司及代理商覆盖至中国、越南、美国、马来西亚、新加坡、非洲、老挝、柬埔寨、缅甸、台湾省等国家及地区，我们可以为各个国家的项目在最短的时间内提供最专业的专业的服务

Q: Are you a manufacturer of steel fire-resistant and heat-insulating rolling shutter doors?

Answer: TID BUILDING MATERIALS CO., LTD is a high-end international brand's business unit in China. Currently, the brand has three factories and multiple sales companies and agents in Asia, and each regional business unit operates independently. Currently, global companies and agents cover countries and regions such as China, Vietnam, the United States, Malaysia, Singapore, Africa, Laos, Cambodia, Myanmar, and Taiwan Province, We can provide the most professional and professional services for projects in various countries in the shortest possible time

问：缇艾迪钢制防火隔热卷帘门符合哪些国家的标准？

答：缇艾迪钢制防火隔热卷帘门，符合欧洲标准规范，其性能达到了欧标要求的，在耐火60-120分钟的情况下，背火面平均温升不超过140°，单点最高温升不超过180°的要求，目前产品符合欧标EN1634-1:2014、英标BS476：Part22:1987、新加坡SS489、越南TCVN9383:2012的标准，且我司在以上地区均有分公司或代理商可提供现场勘测、报价、图纸深化、安装及售后服务

Q: Which national standards do TID steel fire-resistant and heat-insulating rolling shutter doors meet?

Answer: TID steel fire-resistant and heat-insulating rolling shutter doors comply with European standard specifications, and their performance meets the requirements of European standards. Under the condition of fire resistance of 60-120 minutes, the average temperature rise of the back fire surface does not exceed 140 °, and the maximum temperature rise of a single point does not exceed 180 °. Currently, the product meets the standards of European standard EN1634-1:2014, British standard BS476: Part 22:1987, Singapore SS489, and Vietnam TCVN9383:2012. Our company has subsidiaries or agents in the above regions that can provide on-site survey, quotation, drawing deepening, installation, and after-sales service

问：缇艾迪钢质防火隔热卷帘门的生产周期要多久？

答：我们正常排单是20个工作日，特殊情况可以根据工程进度配合加急，具体交期需要根据工程量进行评估，如您需要进一步了解，请您联系缇艾迪服务热线400-616-8865，产品工程师会第一时间对您的问题进行解答

Q: What is the production cycle for TID steel fireproof and heat-insulating roller shutter doors?

Answer: Our normal schedule is 20 working days. In special circumstances, we can cooperate with the project progress to expedite the delivery. The specific delivery time needs to be evaluated based on the quantity of work. If you need further information, please contact TID service hotline 400-616-8865, and the product engineer will answer your questions as soon as possible